Terms Of Service

Terms of Service

Overview

This website is operated by TRENDORA. Throughout the site, the terms “we”, “us” and “our” refer to TRENDORA.

TRENDORA offers this website, including all information, tools, products and services available through the site, to you, the user, subject to your acceptance of the terms, conditions, policies and notices stated here.

By visiting our website and/or purchasing products from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including any additional terms, conditions and policies referenced herein or made available through our website.

These Terms apply to all users of the website, including browsers, customers, merchants, vendors and contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the website, you agree to be bound by these Terms.

If you do not agree with these Terms, you should not access the website or use our services.

We reserve the right to update, modify or replace any part of these Terms by posting updates or changes on our website. Your continued use of the website following any changes constitutes acceptance of those changes.

Section 1 – Online Store Terms

By using this website, you confirm that you are legally capable of entering into a binding agreement under the laws applicable to you.

You may not use our products, website or services for any illegal or unauthorized purpose.

You must not use the Service in any manner that violates applicable laws, regulations, intellectual property rights or the rights of any third party.

You must not transmit viruses, malware, malicious code or any other technology that may damage or interfere with the website or its services.

A breach or violation of these Terms may result in suspension or termination of access to our services.

Section 2 – General Conditions

We reserve the right to refuse service, cancel an order or restrict access to our website where reasonably necessary.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, website content or access to the Service without prior written permission from TRENDORA.

Headings used in these Terms are provided for convenience only and do not limit or affect the meaning of any provision.

Section 3 – Accuracy, Completeness and Timeliness of Information

We make reasonable efforts to ensure that information available on our website is accurate and current.

However, information may occasionally contain errors, omissions or outdated details.

Information provided on the website is for general informational purposes and should not be relied upon as the sole basis for making decisions where more accurate, complete or current information may be required.

We reserve the right to modify website content at any time without prior notice.

Section 4 – Modifications to Services and Prices

Prices of our products may change without prior notice.

We reserve the right to modify, update, suspend or discontinue any product, service, promotion or feature of the website at any time.

We shall not be liable for reasonable modifications, price changes, suspension or discontinuation of products or services, except where otherwise required by applicable law.

Section 5 – Products and Services

Certain products may be available exclusively online or in limited quantities.

Products are subject to our applicable Return & Refund Policy.

We make every reasonable effort to display product photographs, colours, materials and descriptions accurately. However, colours and appearance may vary slightly depending on screen settings, lighting and device display.

We reserve the right to:

  • Limit the sale of products to any person, geographic region or jurisdiction where legally permitted.

  • Limit product quantities.

  • Change product descriptions or prices without prior notice.

  • Discontinue any product at any time.

  • Correct product information where an error has occurred.

Availability of all products is subject to stock.

Section 6 – Billing and Account Information

We reserve the right to refuse, limit or cancel an order where reasonably necessary, including where:

  • Product availability has changed.

  • Incorrect pricing or product information has been published.

  • Payment cannot be verified.

  • Fraudulent or unauthorized activity is suspected.

  • An order appears to be intended for unauthorized resale.

If an order is cancelled after payment has been received, any applicable refund will be processed in accordance with our policies.

You agree to provide accurate, complete and current information when making a purchase.

You are responsible for ensuring that your contact information, billing information and shipping information are correct.

For additional information regarding returns and refunds, please refer to our Return & Refund Policy.

Section 7 – Third-Party Tools and Services

Our website may provide access to third-party tools, payment processors, delivery services or other services that we do not directly control.

Use of third-party services may be subject to their own terms and privacy policies.

TRENDORA shall not be responsible for the operation, availability or actions of third-party services except to the extent required by applicable law.

Section 8 – Third-Party Links

Our website may contain links to websites or services operated by third parties.

These third-party websites are not necessarily affiliated with TRENDORA.

We are not responsible for reviewing or evaluating the accuracy, content, products, services or practices of third-party websites.

Any transaction or interaction with a third-party website is undertaken at your own discretion and may be subject to that third party’s policies.

Section 9 – User Comments, Reviews and Submissions

If you submit reviews, feedback, suggestions, ideas, photographs, comments or other content to TRENDORA, you confirm that you have the right to provide that content.

You agree that your submissions will not:

  • Violate intellectual property rights.

  • Contain unlawful, defamatory, abusive or obscene material.

  • Contain malware, viruses or harmful code.

  • Mislead others regarding your identity or the origin of the content.

  • Violate applicable laws or the rights of another person.

We reserve the right to remove content that violates these Terms or applicable law.

You remain responsible for the accuracy and legality of content you submit.

Section 10 – Personal Information

Your submission and use of personal information through our website is governed by our Privacy Policy.

By using our website, you acknowledge that certain personal information may be collected and processed for purposes including order fulfilment, customer support, payment processing and website operation.

Section 11 – Errors, Inaccuracies and Omissions

Occasionally, information on our website may contain typographical errors, inaccuracies or omissions relating to:

  • Product descriptions.

  • Pricing.

  • Discounts and promotions.

  • Product availability.

  • Shipping charges.

  • Delivery times.

  • Product specifications.

We reserve the right to correct errors, update information or cancel an affected order where reasonably necessary.

If an order is cancelled after payment because of an error on our website, the applicable amount will be refunded in accordance with our refund procedures.

Section 12 – Prohibited Uses

You may not use our website or its content:

  • For unlawful purposes.

  • To violate any applicable law or regulation.

  • To infringe intellectual property rights.

  • To submit false or misleading information.

  • To transmit malware or malicious code.

  • To collect personal information of others without authorization.

  • To spam, phish, scrape or otherwise misuse the website.

  • To interfere with website security.

  • To attempt unauthorized access to our systems.

  • For fraudulent, abusive or harmful activities.

We reserve the right to restrict or terminate access where these conditions are violated.

Section 13 – Disclaimer of Warranties and Limitation of Liability

We make reasonable efforts to maintain the availability, security and accuracy of our website.

However, we do not guarantee that access to the website will always be uninterrupted, secure or error-free.

To the maximum extent permitted by applicable law, TRENDORA shall not be liable for indirect, incidental, special or consequential losses arising from use of the website or products, except where liability cannot legally be excluded.

Nothing in these Terms is intended to exclude or restrict consumer rights that cannot legally be waived under applicable law.

Section 14 – Indemnification

You agree to indemnify and hold harmless TRENDORA, its employees, representatives, affiliates and service providers from claims, liabilities, losses or reasonable expenses arising from your unlawful use of the website, violation of these Terms or infringement of third-party rights.

Section 15 – Severability

If any provision of these Terms is determined to be unlawful, invalid or unenforceable, that provision shall be enforced to the maximum extent permitted by law.

The remaining provisions will continue to remain valid and enforceable.

Section 16 – Termination

These Terms remain effective while you access or use our website and services.

We may suspend or terminate access to the Service if you materially violate these Terms or use the website unlawfully.

Any obligations or liabilities incurred before termination will survive where applicable.

Section 17 – Entire Agreement

These Terms of Service, together with our website policies, including our Privacy Policy and Return & Refund Policy, constitute the agreement governing your use of the website and services.

Failure by TRENDORA to enforce any provision of these Terms shall not constitute a waiver of that provision.

Section 18 – Governing Law

These Terms of Service and any separate agreements through which TRENDORA provides products or services shall be governed by and interpreted in accordance with the laws of Pakistan, subject to any mandatory consumer protection laws that may apply.

Section 19 – Changes to Terms of Service

We may update these Terms of Service from time to time.

The latest version will be available on this page.

Your continued use of our website after changes are published constitutes acceptance of the updated Terms, subject to applicable law.

Section 20 – Contact Information

For questions regarding these Terms of Service, orders, policies or our services, please contact TRENDORA at:

Customer Support:
trendoraleatherstore@gmail.com

General Information:
info@trendorashoes.com

Frequently Asked Questions

1. Can I return or exchange a product?

Yes. Eligible products may be returned or exchanged according to our Return & Refund Policy. Please review the full policy at:
https://www.trendorashoes.com/return-policy/

No. Certain products are non-returnable and non-refundable. Perfumes, fragrances, shoe cleaning kits and shoe care products cannot be returned or refunded, except where an item is received damaged, defective or incorrect.

Yes. TRENDORA may cancel or refuse an order due to stock availability, incorrect pricing, payment verification issues, suspected fraud or incorrect order information.

Yes. Product prices, availability, promotions and product information may be updated at any time without prior notice.

You can contact us at trendoraleatherstore@gmail.com, info@trendorashoes.com, or via WhatsApp at +92 344 5458257.